Terms & Conditions

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Canberra Video Game Exhibition ("we," "us," or "our") regarding your use of our website and attendance at our exhibition. By accessing our website or purchasing tickets, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.

Use of Website

Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable law or regulation
• Transmit any harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers
• Impersonate any person or entity
• Collect or harvest any personally identifiable information from the website
• Use automated systems or software to extract data from the website

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

Ticket Purchase and Entry

Ticket Sales

All ticket sales are subject to availability and acceptance by us. We reserve the right to refuse service or cancel orders at our discretion. Tickets are sold on a first-come, first-served basis unless otherwise specified.

Pricing

All prices are displayed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, changes will not affect tickets already purchased.

Payment

Payment must be made in full at the time of purchase through our authorized payment processors. We accept major credit cards, debit cards, and other payment methods as displayed on our website. By providing payment information, you represent that you are authorized to use the payment method.

Refunds and Cancellations

Tickets are non-refundable except as required by law or in the event of exhibition cancellation. If we cancel an event, you will receive a full refund of your ticket price. Refunds will be processed within 14 business days using the original payment method. We are not responsible for any additional costs you may incur, such as travel or accommodation expenses.

Ticket Transfers

Tickets may be transferred to another person subject to our approval and any applicable transfer fees. Unauthorized resale or transfer of tickets may result in cancellation without refund.

Age Requirements

Children under 13 must be accompanied by a parent or guardian at all times. Proof of age may be required for age-restricted content or areas. We reserve the right to deny entry to anyone who cannot provide appropriate identification.

Visitor Conduct and Safety

Code of Conduct

All visitors must adhere to our code of conduct. Unacceptable behavior includes but is not limited to:

• Harassment, intimidation, or threatening behavior
• Discrimination based on race, gender, religion, or any other protected characteristic
• Violence or aggressive behavior
• Theft, vandalism, or damage to property
• Possession of weapons or prohibited items
• Intoxication or substance abuse
• Disruptive behavior that interferes with others' enjoyment

Violation of our code of conduct may result in immediate removal from the exhibition without refund and potential legal action.

Security and Inspections

We reserve the right to conduct security inspections, including bag searches, at entry and throughout the venue. By entering the exhibition, you consent to such inspections. We may refuse entry to anyone who declines to be searched or who is found in possession of prohibited items.

Photography and Recording

Personal photography and video recording are permitted for personal use only. Commercial photography and recording require prior written permission. By attending the exhibition, you consent to being photographed or recorded for our promotional materials. If you do not wish to be photographed, please notify our staff.

Intellectual Property Rights

Website Content

All content on our website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

User Content

If you submit content to our website, such as reviews, comments, or forum posts, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content. You represent that you own or have the necessary rights to the content you submit.

Trademarks

Our name, logo, and all related names, logos, and slogans are our trademarks or those of our affiliates. You may not use these marks without our prior written permission.

Liability and Disclaimers

Assumption of Risk

By attending the exhibition, you acknowledge that participation in gaming activities and events carries inherent risks. You assume full responsibility for any injury, loss, or damage that may occur during your visit.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or attendance at our exhibition. This includes but is not limited to personal injury, property damage, loss of profits, or data loss.

Warranty Disclaimer

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

Indemnification

You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your use of our services.

Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect and use your information.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these third parties. Your interactions with third parties are solely between you and them.

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our website or exhibition at any time without notice. We are not liable for any modification, suspension, or discontinuation of services.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Australian Capital Territory, Australia, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Canberra, ACT.

Dispute Resolution

We encourage you to contact us directly to resolve any disputes. If a dispute cannot be resolved through direct communication, you agree to participate in good faith mediation before pursuing legal action. Any arbitration shall be conducted in accordance with the rules of the Australian Dispute Resolution Association.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of our services and supersede all prior agreements and understandings.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by our authorized representative.

Contact Information

If you have any questions about these Terms, please contact us:

Canberra Video Game Exhibition
148 London Circuit
Canberra ACT 2601
Australia

Email: [email protected]
Phone: +61 2 6123 4567

Acknowledgment

By using our website or attending our exhibition, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.